Summertime Demand

Summer is in full swing and boat services are in high demand!

My goal in writing this month is to increase owner awareness of the heightened seasonal demand for boat repair and maintenance services, and also to ask that owners kindly allow their service providers the greatest opportunity to assist them in all the best ways possible. Summertime demand can be enormous, and we truly want to help you. It is our mission and responsibility to help you. So, let’s look at some of the ways you can help us accomplish this.

The top three service items currently in greatest demand originate from boats sitting in storage during off-season – customers seeking annual service to get the family on the water – and, of course, all the normal breakdowns.

The calls for these services frequently request dropping off this week, pick up next week, or within two weeks.

The hardest thing to say is, No…or Sorry, we cannot get to the boat that quickly. The customer often indicates they have family coming in and would appreciate getting the boat back in time for the outing.

We used to encourage dropping the boat off. We had to stop; simply because we would sometimes have more than 100 boats on the property at any given time and the responsibility was too great.

Today we work by scheduling appointments as much as possible, while trying to take care of emergencies as they occur.

Leaving boats in open lots or fields invites boats full of rainwater and other damage – broken jacks and taillights, dead batteries, flat tires, etc.

You, the customer, are the most important part of our business and, as business owners, we truly want to help you. Please help us help you by allowing as much time as possible for preventative maintenance during the pre-season, and give as much notice as possible when needing a problem solved. We are always glad to help!

Have a great summer season!

Chris Mapp
Coastal Bend Marine | Port O’Connor, TX
361-983-4841 | [email protected]